How do I return my product?
- Request an RA Number (Return Authorization Number)
- Once an RA Number is issued, please return product(s) within 7 days.
Your satisfaction is important to us and we want you to be pleased with your purchase from HMBL Home. We are so confident you will love your purchase that we now offer a full 30 Day Satisfaction Guarantee on all of our products and will waive all restocking and disposal fees.
Simply request a return authorization, complete a brief survey on why you didn't like the product, and return it to us for a full refund**. To initiate a return, please contact us.
*Please note that return shipping costs are the responsibility of customer. We do not provide pre-paid return labels.
**Refunds apply to the product purchase price only and do not extend to shipping charges originally paid.
Return Authorization Numbers
HMBL Home requires a Return Authorization for all returned items. This will ensure that your return is handled properly and money is refunded in a timely manner. Your “RA” Number MUST be written clearly on the OUTSIDE of the package you are returning, or our warehouse will not accept it. Contact information can be found at the bottom of this page. Simply request your RA number by contacting a representative with your order information.
If you are anything like us, the worst part of online shopping is the wait for it to arrive! At HMBL Home, we stand by our FREE SHIPPING for economy (for orders of $35 or more), and based on your order we ship everything as quickly & efficiently as we can.
We offer low flat-rate shipping rates based on order total. The rates and estimated transit times apply to Continental USA deliveries only.
- Economy Shipping (may take up to 7-10+ days for west coast customers)
- Standard Shipping (3-5 days)
- Express Shipping (2-3 days)
Based upon the amount of orders in our system to be processed, it could take up to three days to process an order. Typically, we try to get orders out the same day. However, it depends on the time of day the order is placed.
As our default shipping method, Economy Shipping is FREE for orders of $35 or more for the continental USA. As a cost effective solution to keep product prices down and Shipping Free, some customers on the west coast may experience longer shipping times.
Standard & Express Shipments
For all Standard and Express shipments, we use USPS and FedEx Home Delivery. Shipments selected under this shipping option will either be received in 2-3 days (from ship date) with Express Shipping or 3-5 days (from ship date) with Standard Shipping.
Please note, all shipping options are estimated transit times based on carrier logistic times.
Can I order product internationally?
At this time, we only ship to USA domestic customers. Sorry for the inconvenience, we hope to be able to expand our shipping range soon!